Returns & Exchanges
We want you to be 100% satisfied with your skincare journey, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn't suit your skin, simply initiate a return for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download the prepaid UPS shipping label provided by our system.
Package Securely
Place the products in their original packaging or a sturdy box and attach the prepaid label to the outside.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing